What are the responsibilities and job description for the District Manager position at Public Storage?
Lead Manage and Develop People Brand Ambassador & Operational Excellence
Lead an Engaged Team :
Recruit motivate and retain a dedicated team of customer facing customer front line employees
Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence :
Managing physical assets including repair and maintenance systems and processes vendor management and cleaning standards.
Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service :
Provide a welcoming and wellmaintained environment to customers through your team effective facility maintenance and vendor management
Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business :
Drive business forward using analytics to identify trends develop and implement strategies to capitalize on opportunities in your district.
Communicate effectively with customers colleagues and teammembers
BENEFITS :
116000 first year annual total compensation award opportunity including base guaranteed bonus (paid quarterly) and restricted stock units.
Second year bonus potential increase to $20000 performancebased bonus
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans we want you to succeed!
Comprehensive group healthcare programs
401(k) with generous employer match
Paid time off
Monday thru Friday work schedule
Qualifications :
Qualifications & Expectations
Relocation : future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
Demonstrated leadership in building developing and retaining highperforming teams of nonexempt employees in a retail service hospitality or related industry
Proven track record of top tier performance
Experience managing operational audits and payroll budgets
Exceptional communication and time management skills
Proficient in MS Office (Excel Word PowerPoint and Outlook)
Passion for sales and customer service excellence
Bachelors Degree preferred
Weekend availability by telephone
5 work Saturdays per year required during peak season
Additional Information :
All your information will be kept confidential according to EEO guidelines.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
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