Demo

Director Agile Program Management

Publicisgroupe
Boston, MA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Company description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000 people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview

As a Director, Agile Program Management you will lead large-scale, multi-dimensional initiatives enabling your clients Digital Business Transformation within the Healthcare Vertical. You will partner with senior client executives and ultimately be accountable for the overall strategic shaping, planning, implementation, and effectiveness of work for client engagements. You will guide globally distributed teams to deliver successful software outputs and meaningful business outcomes for clients while influencing change.

Responsibilities

Your Impact :

  • Act as the primary Engagement Lead for delivery of large-scale and complex programs for client’s digital business or engineering transformation programs
  • Facilitate internal teams and advise clients to connecting solutions and integrating processes to ensure program development is in line with broader goals and objectives of the program
  • Define processes and tools needed by teams across all programs enabling successful program implementation and delivery
  • Provide guidance on consistent application of project management methodologies that align with strategic plans
  • Partner with clients to plan, evolve, and formulate a customer-focused digital business transformation (DBT) strategy; seed, estimate, and facilitate budget planning for value-based digital business transformation engagements
  • Track and evaluate the delivery metrics of the product teams within the engagement and facilitate continuous improvement to improve flow, quality, and value realization
  • Act as a trusted strategic advisor to clients to transform their business by guiding internal leaders and external senior stakeholders on engineering and digital business transformation methods and approaches
  • Own or liaise with the Executive PMO to communicate program executional metrics, risks, issues, and dependencies
  • Articulate engagement commercial metrics including client outcomes, leakage, burn rate, revenue & margins, etc. to support account health and drive account-level planning within the industry vertical
  • Deliver thought-leadership around industry, process, PMO, delivery, and technology on behalf of the organization

Qualifications

Your Skills & Experience :

In-depth understanding of healthcare payor and provider systems, including payer-provider relationships, reimbursement models, and healthcare IT solutions like claims processing and electronic health records (EHRs).

Familiarity with key healthcare regulations (e.g., HIPAA, CMS), ensuring software solutions are designed and implemented in compliance with industry standards and requirements.

Experience with healthcare data exchange standards and integrating disparate systems to ensure seamless data flow between payers, providers, and other healthcare stakeholders.

Proven ability to engage with healthcare payor and provider clients, translating business requirements into technical solutions and delivering value-driven outcomes in complex, regulated environments.

  • Experience with a distributed delivery model, leading diverse teams, and collaborating in a multi-cultural environment for end-to-end engagements
  • Program management experience in scaled digital implementation leading high performing teams within IT and consulting environment
  • Effective systems thinking skills and ability to identify interconnectivity across multiple streams of work
  • Demonstrated experience navigating a large organization, showcasing the ability to influence with storytelling and data
  • Comfortable with C-suite reporting relationships and presenting to C-level executives, senior business leaders, and technology leaders
  • Knowledge of best practices in design thinking / user-centered design (e.g., user research, hypothesis-driven development, prototyping, and usability testing)
  • Experience with a variety of methodologies like scrum, Kanban, Scaled Agile frameworks (SAFe etc.), waterfall, and hybrid
  • Effective leadership, analytical skills, and negotiation skills
  • Effective conflict resolution skills
  • Set Yourself Apart With :

  • Fostering innovation and creative problem solving backed by a strategic fact-base
  • A passion for creating unprecedented customer experiences and innovative digital businesses
  • Experience in engaging and coaching c-level clients in highly strategic, critical business initiatives
  • Published thought leadership that pushes an industry leading POV on industry sector, technology, delivery, or organizational evolution
  • CSM, CPSO, SAFe certified
  • Additional information

    Additional Information :

    As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

    hiring@publicissapient.com

    or you may call us at 1-617-621-0200.

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