Case Manager

The best health insurance plan ever! A ZERO Dollar plan. Please ask for details.

Position Summary:

Looking for a career that is both rewarding and challenging? Are you passionate about positively impacting your community? If so, come and join us; bring your talent, your drive, your integrity, and your heart to PRFI, Inc.

Puerto Rican Family Institute, Inc. is based on the principle of people first. We are proud to provide person-centered care to the individuals we serve. Our focus is on personal strengths; we aim to achieve our client’s aspirations and goals. Our programs are tailored to unique needs and circumstances. At PRFI, Inc., we offer flexible schedules and comprehensive benefits.

We look forward to hearing from you.

The Coordination of Care and Mental Health Services program is designed to coordinate services and supports for adults with mental illness, chronic medical conditions, HIV/AIDS, and substance abuse, and help them live independently in the community using the Health Home model of service delivery. Below are the primary responsibilities of a Care Coordinator:

BENEFITS: Comprehensive health plan on the first of month after hire (Medical, Dental, Vision. LTD, Life Ins, STD, Flexible Spending Accounts, Retirement) as well as generous Paid time off package. The Paid time off package includes 4 weeks of vacation, 12 sick days, 4 personal days and 12 holidays during the year.

Salary;

39,000.00 - 39,384.80 Yearly

Major Duties:

• Provides Care Coordination services and maintains documentation requirements in compliance with NYSDOH, NYSOMH, OMIG, Health Home, and agency guidelines.
• Clearly informs clients of goals, configuration, and function of the program.
• Outreach, engage, and enroll the clients into the program to ensure their stability in the community.
• Identify individuals appropriate for Health Home services and facilitate their enrollment process into the program.
• Display professional skills to coordinate and maintain contact with all service providers and support systems including but not limited to psychiatrists, therapists, state and local hospitals, community residences, court systems, family members, primary care providers, MICA programs, and educational/vocational service providers.
• Advocate and monitor for appropriate service delivery, including helping individuals make and keep appointments, escorting individuals to appointments as necessary, and assisting recipients in arranging needed mental and physical health and psychiatric rehabilitation services while adhering to the client’s rights.
• Document and file all chart documentation including but not limited to progress notes, assessments, treatment plans, as well as weekly schedules and statistical reports in a timely fashion in accordance with NYSDOH, NYSOMH, OMIG, Health Home, and agency guidelines in the charts as well as the Health Home portals as required.
• Care Coordinators must utilize their skills to identify recipient’s strengths and limitations by assessing the level of motivation, capacity, and available resources to develop a service plan that is unique to each individual.
• Follows program’s guidelines and uses judgment and expertise to determine the appropriate level of intervention necessary in each situation.
• Seeks guidance and consults with supervisor regarding any client issue.
• Follows a chain of command to present any concerns or grievances.
• Participates in group/individual supervision and attends staff meetings and in service trainings.
• Assures coverage and assumes responsibility for uncovered caseloads.
• Is able to complete UAS-NY Assessments if meeting two years’ experience of employment.
• Seeks guidance and consults with Team Leader, Senior Team Leader, and Clinical Supervisor regarding any client issue.
• Other duties as determined by the Team Leader, Senior Team Leader, Clinical Supervisor, and Director.

Qualifications:

• Associates/Bachelor’s degree required.
• Five or more years’ experience in a leadership role managing corporate compliance in a non-profit setting.
• Strong expertise in Microsoft Office Suite.
• Must have superior organizational and analytical skills, and excellent verbal and written communication skills.
• Must be able to work independently and manage multiple tasks in a fast-paced environment.
• Ability to work collaboratively with a variety of people, as well as an aptitude for teamwork.
• Ability to use public transportation for travel to program locations throughout New York City.
• Bilingual Spanish strongly preferred.

Competence Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong oral and written communication skills are required.
• Ability to understand sensitive information and maintain confidentiality
• Strong interpersonal and communication skills at all levels of the organization
• Strong critical thinking, complex problem solving skills
• Highly organized, detail oriented and able to manage multiple tasks simultaneously
• Proficient computer knowledge, including word processing and database software

Physical Demands:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and color vision.
• Work Environment: While performing the duties of this job, the employee is not exposed to weather conditions. The noise level is usually moderate.

THIS JOB DESCRIPTION IS NOT ALL-INCLUSIVE AND AN EMPLOYEE WILL ALSO PERFORM ANY OTHER REASONABLE RELATED BUSINESS DUTIES OR TASKS AS REQUIRED AS ASSIGNED BY MANAGEMENT. THIS ORGANIZATION RESERVES THE RIGHT TO REVISE AND CHANGE THE JOB DUTIES AND RESPONSIBILITIES AS THE NEED ARISES. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.

Job Type: Full-time

Pay: $39,184.00 - $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $39,184 - $52,000