What are the responsibilities and job description for the Sales BDC Representative position at Pugmire Ford of Cartersville?
Job Title: Sales BDC Representative
Location: Pugmire Ford of Cartersville
Contact: Emily at Conatser@pugmire.com
Pay: $12.50 per hour / PLUS bonus pay
Hours: 40 hours per week (Full-time)
Job Description: Pugmire Ford of Cartersville is seeking a motivated and enthusiastic Sales BDC Representative to join our team. As a Sales BDC Representative, you will be the first point of contact for our customers, providing exceptional service and helping to drive sales by generating appointments and maintaining positive customer relationships.
Responsibilities:
- Respond to internet leads and inquiries promptly and professionally
- Schedule appointments for customers to meet with our sales team
- Follow up with customers to ensure their satisfaction and address any questions or concerns
- Maintain accurate and up-to-date records of customer interactions and appointments
- Work closely with the sales team to achieve monthly sales goals
- Utilize CRM tools to manage and track customer interactions
- Provide excellent customer service and maintain a positive attitude
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to work weekends and flexible hours as needed
- Experience in a customer service or sales role preferred
- Proficiency with CRM tools and basic computer skills
- Positive attitude and willingness to learn
Benefits:
- Competitive hourly pay with bonus opportunities
- Comprehensive training and ongoing support
- Opportunity for growth and advancement within the company
- Friendly and supportive work environment
If you are passionate about providing excellent customer service and looking for an opportunity to grow your career in the automotive industry, we encourage you to apply.
How to Apply: Please send your resume and cover letter to Emily at Conatser@pugmire.com. We look forward to hearing from you!
Job Type: Full-time
Pay: From $12.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Monthly bonus
- Performance bonus
Application Question(s):
- Tell us about a time you successfully turned a hesitant or undecided customer into a solid sales opportunity. What approach did you use, and what was the outcome?
- This role requires handling a high volume of calls and messages while maintaining a professional and engaging tone. How do you prioritize leads and ensure consistent follow-up without missing opportunities?
Experience:
- Sales: 2 years (Required)
Ability to Commute:
- Cartersville, GA 30120 (Required)
Work Location: In person
Salary : $13