What are the responsibilities and job description for the BDC Representative position at Son's Automotive Group?
Salary:
Automotive BDC Associate
BMW of South Atlantais looking for anInternet Sales Associate (BDC)for our busy sales department. We treat each customer's needs with concern and have a loyal customer base.
BMW of South Atlanta has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.
What We Offer:
- Employee & Family BMW purchase program
- Medical and Dental Insurance
- 401(k)
- Paid Vacation
- A fair and safe family-run business environment
Responsibilities:
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications:
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
#SAG
Salary : $15 - $19
