Assessment Specialist IV

Department: Assessor

Position Control Number: 0105-123

FLSA Status: Non-Exempt; position is eligible for overtime

Safety Sensitive Designation: This position is not designated as safety-sensitive.

Random Drug/Alcohol Test: No

Opening Date: February 11, 2025

Closing Date: February 18, 2025 at 11:59 PM

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.

An Equal Opportunity Employer

JOB SUMMARY: Responsible for assisting departmental supervisor with the day-to-day operations of the office.

ESSENTIAL JOB FUNCTIONS:

• Assists with the oversight and direction of departmental staff.
• Assists departmental staff with verification of information within the computer system.
• Administers and supervises requests for services such as FOI requests or complaints related to the Assessor’s Office.
• Makes copies of maps, deeds, personal property, and real estate assessment records as requested by the public.
• Assists customer service staff with questions concerning payment of personal property taxes and licensing of vehicles and difficult assessments; verifies payment of taxes in the computer system.
• Assists with the resolution of tax assessment and billing issues for customers.
• Answers telephone calls regarding real estate records; directs calls to appropriate personnel or department if additional information is needed.
• Supervises the preparation of credits and debits to adjust for errors in the tax assessment on business personal property accounts; overrides system to correct property inventory and description.
• Makes hiring and disciplinary recommendations to supervisor.
• Coordinates with other departments on special projects as needed.
• Answers questions from staff and the public when problems arise with assessed values on Assessor’s records.
• Assists supervisor with coordinating and scheduling work assignments for all supervised departments.
• Monitors employee attendance and assists with leave approval and reporting.
• Assists all personnel when dealing with unique or complex issues that arise.
• Assists and advises Assessment Specialist I, II, and III as needed.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Performs other related duties as required.

PERSONNEL SUPERVISED: Provides supervision to 3-7 Assessment Specialist III’s in the areas of mapping, real estate records, and reappraisal data collections.

WORKING CONDITIONS: Work performed in a smoking-restricted office environment. Some work is performed outdoors in varying weather conditions.

MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

• • Comprehensive knowledge of state and local laws, policies, and principles governing the assessment of real estate property for taxation purposes.
  • Comprehensive knowledge of the recordkeeping requirements and procedures for real estate deeds and titles.
  • Considerable knowledge of state and local laws governing the assessment and collection of special improvement taxes and real estate taxes.
  • Good knowledge of basic mathematics.
  • Good knowledge of payroll and leave time recordkeeping policies and procedures.
  • Ability to record and interpret legal descriptions.
  • Ability to compose narrative correspondence.
  • Ability to establish and maintain a detailed record-keeping system.
  • Ability to communicate effectively in writing.
  • Ability to supervise and direct the work of a group of employees involved in real estate recordkeeping.
  • Ability to attend work regularly and reliably.
  • Skill in the operation of a computer.
  • Skill in the operation of a calculator.

PHYSICAL REQUIREMENTS:

• • Digital dexterity is necessary for the use of a computer keyboard.
  • Visual acuity is needed for gathering data from maps, computer monitors, and legal documents.
  • Ability to effectively communicate orally, in person, and by telephone.
  • Ability to lift and carry loads up to 25 lbs.

EDUCATION AND EXPERIENCE:

Completion of high school or GED equivalency; considerable experience with abstract work or related real estate records maintenance including some supervisory experience; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.

Must possess or be able to immediately obtain Level IV Senior Appraiser designation from the Assessment Coordination Department.

Regular and reliable attendance is an essential function of this position.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to humanresources@pulaskicounty.net or call (501) 340-6110.