Credential Analyst

Department:                                 Road and Bridge/Human Resources

Position Control Number:          0200-044

FLSA Status:                                  Non-Exempt; position is eligible for overtime

Safety Sensitive Designation:    This position is designated as safety-sensitive.

Random Drug/Alcohol Test:       Yes

Opening Date:                              April 01, 2025                         

Closing Date:                                April 14, 2025 at 11:59 PM

This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and minimum qualifications of this job.  The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description.  Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time.  Certain functions are understood to be essential; these include but are not limited to attendance, getting along with others, working a full shift, and dealing with and working under stress.  Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.

An Equal Opportunity Employer

JOB SUMMARY:  Responsible for the collection and verification of employee credentialing information; ensures accurate record-keeping and maintenance of employee credentials, performance evaluations, and other similar records to ensure compliance with employment requirements and policies; assists with HRIS system support, data auditing, and data collection.

ESSENTIAL JOB FUNCTIONS:

• Receives, analyzes, and maintains licenses and certifications required for employees; ensures compliance with County policies and procedures.
• Coordinates with the recruitment team to verify and collect license and certification information for new hires; ensures employees are in compliance and compensated as required.
• Conducts routine audits of records to identify deficiencies and expiration dates; works with departments and employees to obtain updated records; creates reports when requested.
• Serves as a liaison between county departments and HR in the license and certification process; answers questions and provides information to departments and employees as needed.
• Tracks performance evaluations for county employees to ensure timely completion; sends reminders and notifies departments of deficiencies; prepares appropriate reports.
• Prepares biannual reports for hard-to-fill and high-turnover positions; analyzes and uses data to determine employee eligibility for exemptions under the licensure and certifications policy.
• Tracks exemptions granted to employees under the licensure and certification policy, ensuring required licenses and certifications are received in accordance with position requirements; makes recommendations to the Director for salary adjustments as appropriate.
• Assists with the day-to-day maintenance of the Human Resources Information System (HRIS); conducts audits to ensure accurate information, troubleshoots problems, and makes recommendations for improvements.
• Assists with responding to Freedom of Information Act (FOIA) requests; coordinates with staff to identify and obtain responsive documents and records.
• Compiles statistical data for EEO-4, EEO, and Affirmative Action reporting; reviews data for accuracy and forwards it to the Chief Deputy for review.
• Serves as backup to the Employment Records Specialist in processing HR actions, presenting new hire orientation, and other related tasks as needed.
• Conducts research and prepares various statistical and narrative reports utilizing the HRIS and Payroll systems, employment records, the internet, and other sources.
• Assists with planning and preparation of the annual employee recognition program.
• Audits benefit enrollment records in the HRIS, payroll, and vendor systems on a biannual basis to verify the accuracy of data; notifies appropriate staff members of discrepancies.
• Assists the benefits division with case management for employee benefits; answers questions, reviews enrollments, tracks claims, and prepares reports as needed.
• Provides information and answers questions for employees regarding the use of the HRIS system, completion of employment forms and documents, completion of HR actions, and other similar inquiries.
• Ensures that confidential information is maintained and transmitted in a secure and legally compliant manner.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Completes special projects under the direction of the Human Resources Director or Chief Deputy.
• Performs other related duties as required.

PERSONNEL SUPERVISED: None

WORKING CONDITIONS: Work is performed in a smoking-restricted office environment.

MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

• • Considerable knowledge of human resources principles, practices, and record-keeping practices and procedures.
  • Some knowledge of the requirements of the HIPAA privacy and security rules.
  • Good knowledge of County benefit policies and programs, including coverage and record-keeping requirements.
  • Considerable knowledge of office practices, procedures, equipment, and terminology.
  • Considerable knowledge of Human Resources Information Systems.
  • Considerable knowledge of Microsoft Office software, including Word, Excel, and PowerPoint.
  • Considerable knowledge of statistical and data analysis.
  • Good knowledge of basic mathematics.
  • Ability to establish and maintain detailed and accurate records and files.
  • Ability to conduct research and compile results in meaningful reports.
  • Ability to use critical thinking and problem-solving skills to identify and resolve problems and discrepancies encountered.
  • Ability to maintain effective working relationships with other departments and employees.
  • Ability to focus on all areas of a project or task, no matter how small.
  • Ability to prepare material for oral and written presentations.
  • Ability to communicate effectively both in person and in writing.
  • Ability to attend work regularly and reliably.
  • Skill in the operation of a computer.

PHYSICAL REQUIREMENTS:

• • Ability to communicate verbally individually and to groups in person and by telephone.
  • Digital dexterity is necessary for keyboard operation.
  • Visual acuity is necessary for the use of computer screens.
  • Ability to work in a constant state of alertness and in a safe manner.
  • Ability to concentrate for long periods of time.

EDUCATION AND EXPERIENCE: Completion of college-level course work in Human Resources, Psychology, Sociology, Speech, Communication, or a related field; some experience with the maintenance of Human Resources records, provision of administrative support, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.