Credential Analyst

JOB SUMMARY: Responsible for the collection and verification of employee credentialing information; ensures accurate record-keeping and maintenance of employee credentials, performance evaluations, and other similar records to ensure compliance with employment requirements and policies; assists with HRIS system support, data auditing, and data collection.

ESSENTIAL JOB FUNCTIONS:

• Receives, analyzes, and maintains licenses and certifications required for employees; ensures compliance with County policies and procedures.
• Coordinates with the recruitment team to verify and collect license and certification information for new hires; ensures employees are in compliance and compensated as required.
• Conducts routine audits of records to identify deficiencies and expiration dates; works with departments and employees to obtain updated records; creates reports when requested.
• Serves as a liaison between county departments and HR in the license and certification process; answers questions and provides information to departments and employees as needed.
• Tracks performance evaluations for county employees to ensure timely completion; sends reminders and notifies departments of deficiencies; prepares appropriate reports.
• Prepares biannual reports for hard-to-fill and high-turnover positions; analyzes and uses data to determine employee eligibility for exemptions under the licensure and certifications policy.
• Tracks exemptions granted to employees under the licensure and certification policy, ensuring required licenses and certifications are received in accordance with position requirements; makes recommendations to the Director for salary adjustments as appropriate.
• Assists with the day-to-day maintenance of the Human Resources Information System (HRIS); conducts audits to ensure accurate information, troubleshoots problems, and makes recommendations for improvements.
• Assists with responding to Freedom of Information Act (FOIA) requests; coordinates with staff to identify and obtain responsive documents and records.
• Compiles statistical data for EEO-4, EEO, and Affirmative Action reporting; reviews data for accuracy and forwards it to the Chief Deputy for review.
• Serves as backup to the Employment Records Specialist in processing HR actions, presenting new hire orientation, and other related tasks as needed.
• Conducts research and prepares various statistical and narrative reports utilizing the HRIS and Payroll systems, employment records, the internet, and other sources.
• Assists with planning and preparation of the annual employee recognition program.
• Audits benefit enrollment records in the HRIS, payroll, and vendor systems on a biannual basis to verify the accuracy of data; notifies appropriate staff members of discrepancies.
• Assists the benefits division with case management for employee benefits; answers questions, reviews enrollments, tracks claims, and prepares reports as needed.
• Provides information and answers questions for employees regarding the use of the HRIS system, completion of employment forms and documents, completion of HR actions, and other similar inquiries.
• Ensures that confidential information is maintained and transmitted in a secure and legally compliant manner.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Completes special projects under the direction of the Human Resources Director or Chief Deputy.
• Performs other related duties as required.

Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce.

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