What are the responsibilities and job description for the Front Desk Receptionist position at Pulmonology Group?
Duties and responsibilities:
- Verification of Insurance benefits
- Checking Voicemail and calling patients back in a timely manner
- Confirming appointments for the next day
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient co-payments and account balances
- Rescheduling missed or canceled appointments
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17
