What are the responsibilities and job description for the Customer Experience Director position at Puma?
Job Description
The Retail Sales Associate plays a vital role in driving sales growth, delivering exceptional customer service, and achieving business objectives. This individual must possess strong product knowledge, excellent communication skills, and the ability to work collaboratively with colleagues.
Responsibilities
- Meet sales targets by providing expert advice on products and services to meet customer needs and preferences.
- Ensure a positive and inclusive store environment that reflects PUMA's values and culture.
- Contribute to visual merchandising efforts to create an engaging and compelling shopping experience.
- Participate in training and development programs to enhance product knowledge and stay up-to-date on new products and trends.
- Collaborate with colleagues to achieve sales targets and improve store performance.
- Adhere to safety protocols and meet productivity and quality standards.
Requirements
- High school diploma or equivalent required.
- 1 - 3 years of experience in retail sales, preferably in a fast-paced, dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with POS systems and inventory management software.
- Physical ability to lift up to 30 pounds and stand for long periods.
