Senior Manager, IT Operations and Infrastructure

Work at Purchasing Power

Position: Senior Manager, IT Operations and Infrastructure

Location: Atlanta/Hybrid work model

Who Are We: Purchasing Power (corp.purchasingpower.com)

We are an Atlanta-based voluntary benefit company offering an industry-leading employee purchase program for brand-name consumer products, online education services and travel offerings through convenient payroll deduction, helping employees achieve financial flexibility.

The Opportunity:  The Senior Manager, IT Operations and Infrastructure will be responsible for overseeing the IT operations and infrastructure of the organization.  This role involves managing a team of IT professionals, ensuring the stability and efficiency of IT systems, and implementing strategic initiatives to support the company's goals. The ideal candidate will have extensive experience in IT operations, infrastructure management, and team leadership.

What You Will Do:

• Manage the IT operations and infrastructure team, providing guidance, mentorship, and performance evaluations
• Oversee technology teams in the U.S. and India for Cloud, Windows, Network, and Helpdesk operations
• Lead technology outage investigations with a high sense of urgency
• Administer the cloud infrastructure design and architecture for Azure and AWS
• Develop and present cloud strategy and utilization reports to the IT Executive Leadership Team
• Ensure compliance with cloud security protocols in collaboration with IT Security
• Assist in creating and managing the annual IT budget
• Collaborate with the legal department to process vendor contracts, NDAs, and order forms 
• Provide training and support to employees whose roles require interaction with cloud-based services
• Partner with other departments to determine their IT requirements and provide effective solutions

The Experience You Will Bring:

• Bachelor’s degree in Information Technology, Computer Science, or other related technical discipline OR 10 years of relevant experience may be considered in lieu of a degree
• 8 years of IT operations and infrastructure management experience
• 5 years of experience as a Cloud or Network Engineer
• 3 years of proven leadership and team management experience
• Experience using Microsoft Office tools (Excel, Word)
• Strong knowledge of IT infrastructure, including servers, networks, and storage systems
• Able to participate in on-call rotation for 24x7 support
• Stay abreast of new technologies, services and trends in cloud landscape which can improve performance and/or save costs
• Provide technical support and troubleshooting for IT issues, ensuring timely resolution

Your Well Being:

• Hybrid work model (Onsite/Offsite)
• Comprehensive benefits: medical, dental, vision, company paid Basic Life/AD&D
• 401k Retirement Plan
• Flexible PTO
• Career Development
• Employee Purchase Program

 What We Stand For:

• We act with intensity, urgency and a passion for supporting our customers and growing our business.  We strive for excellence.
• We hold ourselves accountable and expect it of each other.  We attack problems with a positive “can do” attitude.  We do what we say we’ll do.
• We deliver as one team, working together with integrity, respect, trust, transparency, and fun.  We are better because we work here.
• We believe our unique diversity and authenticity makes us a better company, allows us to be our best selves and is a competitive advantage.
• We exhibit innate curiosity and creativity to innovate and reimagine how things can be done.  We ask, is there a better way?

Purchasing Power is an equal opportunity employer. At Purchasing Power, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.