What are the responsibilities and job description for the Field Service Supervisor position at PURCOR Pest Solutions?
WHO WE ARE
Join the buzz at PURCOR Pest Solutions™, where we're not just about bugs, we're about building careers as big as your ambition! Ranked #19 on PCT Magazine's top 100 list, we're the fastest–growing name in pest control with a national footprint and a mission to protect what matters most – families and businesses. Apply now and let’s conquer pests together!
WHAT’S IN IT FOR YOU:
- Competitive Base Pay PLUS Bonus potential (hello, pay raise!)
- Medical, Dental & Vision Benefits (because health is wealth)
- Employer Paid Short-Term & Long-Term Disability (STD/LTD) (we've got your back)
- Employer Paid Life Insurance (yep, we've got that covered too)
- Paid Time Off (PTO) and Holiday Pay (time to recharge!)
- 401K Retirement Savings with Company Sponsored Match
- Opportunities for advancement & career growth (sky's the limit!)
- Other Company Provided Benefits:
- Vehicle
- Gas card
- iPhone
- Laptop or iPad
- Car insurance
- Uniform
- Work shoes
- Certification fees
JOB SUMMARY
Our Field Operations Supervisors are responsible to assist in the recruiting, hiring, and training Service Professionals, monitor production goals, provide tailored coaching, and action plans to motivate team members, conduct branch meetings, provide in-the-field leadership, and ensure that the customers receive exceptional customer service and have positive experiences with every interaction for the Service Professionals assigned.
YOU WILL BE RESPOBSIBLE FOR
- Provide direction and assign tasks to service technicians in their functional areas ensuring compliance, proper training, adherence to company policies, and safety
- Manage daily and monthly production goals for assigned service technicians
- Listen and respond to customer complaints and work with team members to resolve issues/concerns ensuring follow-up with service technicians
- Conduct routine check-ins of service team members
- No less than 35% of working hours will be spent providing in-the-field leadership by riding with production team members to personally inspect jobs, assess progress, ensure compliance and proper techniques, increase management-level presence with customers, and provide additional support to team members
Joining our team means becoming a part of a close-knit crew dedicated to delivering top-notch service and unmatched customer experiences. So, if you're ready to embark on an exciting journey with a company that's all about growth, innovation, and success, what are you waiting for? Apply now and let's make magic happen together!
We're committed to diversity and equal opportunity employment – your uniqueness is what makes our team shine!
