What are the responsibilities and job description for the Harrison High School Member Service Representative position at Purdue Federal Credit Unio?
Harrison High School Member Service Representative
Branch and Retail
West Lafayette
- ID : 1110-588
- Part-Time
Please APPLY AT :
https : / / jobs.silkroad.com / PurdueFCU / PurdueExternalPortalpurduefedcareerssilkroadcom
The Harrison High School Member Service Representative will be accountable for providing accurate, professional, and knowledgeable member service to all Purdue Federal members and potential members. Assisting sales staff in exceeding monthly branch production goals by referring Purdue Federal products and services. Must comply with all SAFE Act regulation procedures.
Duties and Responsibilities (Essential Functions) :
o Process member transactions accurately, efficiently and timely by focusing on balancing
o Successful problem resolution and assistance to members regarding products and services
o Increase member product usage through exchanges and effective relationship building
o Inform and educate members on Purdue Federal products and services described in
o Maintain product knowledge and expertise on Purdue Federal products and services.
o Assist in meeting branch production goals by focusing on deepening relationships through referrals
o Process incoming mail
o Ensure compliance with all Federal and State regulations
o Ensure compliance with all Purdue Federal compliance and procedures up to and including Morning Glory and proper closing procedures
o Cross-training
o Professional development
o Build Purdue Federal Credit Union's brand awareness in your school. Advocate for the credit union to help students build a strong financial foundation.
o Determine best practices to communicate products and services to parents and students.
o Represent the credit union at athletic events or other school activities by sharing products and services and handing out promotional items specific to your school. (5-10 events per year)
o Shadow marketing and additional departments, based on students' areas of post-graduation interest.
Knowledge, Skill, and Ability Requirements :
Required Skills
Knowledge, Skill, and Ability Requirements :
Purdue Federal Credit Union is an Equal Opportunity Employer / Veterans / Disabled
