What are the responsibilities and job description for the Laboratory Records Clerk position at Purdue University?
Are you an organized and energetic individual with a passion for providing excellent customer service? The Animal Disease Diagnostic Laboratory (ADDL) is looking for a Laboratory Records Clerk to join our dynamic team!
In this role, you will be responsible for assessing cases submitted to ADDL by assigning accession numbers and processing sample submission forms. You'll perform data entry of new accession information into our system database and handle other routine data entry tasks as needed. Your day-to-day duties will include checking in client-delivered samples, providing various client services, and performing daily courier services to on-campus locations twice a day. You'll also assist with the daily opening of laboratory samples delivered by US Mail, UPS, FedEx, and courier services.
As a Laboratory Records Clerk, you'll direct incoming client calls and answer client questions using a multi-line phone system, providing routine customer service. You'll assist with packaging and shipping specimens to other laboratories and serve as a backup to other records clerks, receptionists, and client services. You'll troubleshoot client inquiries and issues with minimal assistance from senior personnel and provide feedback and training for new hires and student workers. Additionally, you'll assist in reviewing SOPs and Controlled Forms and perform other duties as assigned.
If you're ready to bring your energy and organizational skills to a vital role in our laboratory, apply today and become a key part of our team at ADDL!
What We’re Looking For:
Education and Experience
- High school diploma/GED
- 3 years of clerical experience
Skills Needed:
- Personal computer and related software skills (e.g. word processing, spreadsheets, email, etc.)
- Excellent oral and written communication skills (including telephone and proofreading)
- Ability to work under pressure and work with constant interruptions
- Attention to detail
- Ability to analyze and correct errors
- Strong customer service skills
Preferred:
- Experience with handling animal specimens, shipping, and data entry.
- 3 years of clerical experience in a laboratory or veterinary or medical setting
Additional Information:
- To learn more about Purdue’s benefits summary CLICK HERE
- Purdue will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Non-Exempt (Eligible For Overtime)
- Retirement Eligibility: Non-exempt Defined Contribution Plan
Administrative and Operational Support 2
- Pay Band S035
- Job Code #20002463
Link to Purdue University's compensation guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/staffpb.php
EOE / AA:
Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply
