Head Spa Front Desk Attendant

Prior receptionist/front desk experience in spa/salon/beauty/hospitality industry is A MUST.

*Overview*

At PURE Head Spa, we are on a mission to introduce the transformative benefits of Japanese Head Spa services to our local communities and beyond. We are dedicated to providing a sanctuary of relaxation and rejuvenation, offering a unique fusion of traditional Japanese spa practices and modern wellness techniques. Our commitment is to enhance the well-being of our clients by delivering personalized, high-quality treatments that go beyond the conventional spa experience. PURE Head Spa strives to be a haven where individuals can escape the demands of daily life, embracing self-care and finding solace in the art of holistic pampering.

We are seeking a friendly and organized Front Desk Spa Attendant to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional service while managing various administrative tasks such as scheduling. This role requires a positive attitude, strong communication skills, and the ability to multitask effectively in a fast-paced environment.

*Duties*

- Greet and assist clients and visitors in a professional manner.

- Manage incoming calls, ensuring proper phone etiquette and effective communication.

- Schedule phone and in person appointments.

- Coordinate technician schedule and assignments.

- Handle inquiries and provide information about our services or products.

- Process transactions using the cash register and assist with basic math calculations as needed.

- Support upselling efforts to enhance customer experience.

- Maintain an organized reception area and clean spa environment.

- Stock and manage inventory supplies, including PAR levels.

- Collaborate with team members to ensure smooth daily operations.

- Laundering of linens and towels.

- Maintain restroom stock and cleanliness.

- Perform additional tasks as assigned.

*Skills*

- Proficient in using POS systems for transaction processing, Vagaro experience is a plus.

- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.

- Ability to upsell products effectively while maintaining customer satisfaction.

- Basic math skills for handling cash register operations accurately.

- Experience in retail sales is a plus, enhancing customer interaction capabilities.

- Bilingual abilities are highly desirable, facilitating better communication with diverse clientele.

- Strong organizational skills to manage multiple tasks efficiently while maintaining attention to detail.

Join our team as a Receptionist where you can make a positive impact on our clients' experiences while developing your professional skills in a supportive environment!

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Spa, salon, beauty, wellness, or hospitality experience?

Experience:

• Basic math: 1 year (Required)
• Phone etiquette: 1 year (Required)
• Cash register: 1 year (Required)

Ability to Relocate:

• Chino Hills, CA 91709: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19