Demo

Post Install Representative (In Office/Virtual)

Purelight Power
Talent, OR Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/25/2025
  • This position is not remote
  • You will be working with a team in our Medford, OR office. Reporting directly to the Post Install Experience Manager, the Post Install Experience Representative is responsible for providing our clients with a world-class experience after installation. This is accomplished through virtual appointments, by answering any questions, and teaching clients about their system.

    The Role : Virtual Appointments

    • Meet with customers via video chat and educate the customer about their system
    • Connect solar systems to the internet and provide the customer their login information for the app
    • Provide customer service for anything that arises
    • Administrative / Customer Relations

    • Upload all information from appointments each day
    • Communicate with the Post Installation Manager to identify trending issues
    • Network with all departments within the company to ensure we can address any issue
    • Upload documents and required media files for each appointment
    • Maintain open relationships with all clients and answer any questions that arise
    • Maintenance

    • Weekly meeting with Post Installation Manager to track goals and continue growth
    • Who You Are

    • Prior experience in hospitality, public relations, or sales
    • Prior experience in customer service or client relations
    • Excellent interpersonal skills
    • Keen attention to detail along with organizational and time management skills
    • Experience working with teams and offices in multi-state locations
    • Knowledge of Excel and Google Suite
    • Prior solar experience would be very helpful, but not required
    • Who You'll Work With

    • Post Installation Manager
    • Administration
    • Marketing Department and Director of Marketing
    • Troubleshooting department
    • HR Department
    • IT Department
    • Solar system owners
    • Why Purelight

    • Paid holidays and paid time off
    • Medical / dental insurance
    • Work / life balance
    • Opportunities for growth
    • Compensation details : 20-20 Hourly Wage

      PIfe70ab232cae-31181-36504756

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Purelight Power

    Purelight Power
    Hired Organization Address Pasco, WA Full Time
    Description: The scheduling coordinator will work closely with the branch manager on the daily operations of the branch....
    Purelight Power
    Hired Organization Address Fairview, OR Full Time
    Description : Position Overview The Solar Repair Technician Lead position leads a team in repairing and maintaining roof...
    Purelight Power
    Hired Organization Address Charlotte, NC Full Time
    Role : As a solar site surveyor, you would be responsible for accurately gathering information to share with the constru...
    Purelight Power
    Hired Organization Address Des Moines, IA Full Time
    Description: The permitting coordinator will work to support the essential administrative functions of the installation ...

    Not the job you're looking for? Here are some other Post Install Representative (In Office/Virtual) jobs in the Talent, OR area that may be a better fit.

    AI Assistant is available now!

    Feel free to start your new journey!