Lead Mitigation Technician

The Lead Technician role at PuroClean is for experienced leaders who can navigate and properly document the complexities of the Emergency Services industry. These highly dependable professionals make a difference in the lives of our customers in their time of need, regardless of when the call for help arrives. Beyond a sole focus on the property damage, Lead Technicians also mitigate the customer’s stress and worry through a professionally executed solution to water, fire, mold, and biohazard events. As representatives of our brand, Lead Technicians are excellent communicators both with our internal teams as well as outside professionals involved in their projects. If this description fits you and your interests, we encourage you to review the qualifications we are seeking in such an individual on our team below and then contact us for an opportunity to interview.

Duties & Responsibilities

• Travel to the subject property to inspect the damage with the customer.
• Scope and document the job site in accordance with industry standards.
• Seek appropriate approvals to begin work from carriers and management.
• Ensure that you and your team execute the scope of work with empathy and respect for the property and its occupants.
• Certify all daily records ensuring ease of billing to avoid prolonging the project.
• Coordinate with the reconstruction department on timing their participation.
• Ensure a service level which encourages a 5-star online review on every project.

Working Conditions

• Normal working hours are 7:30am to 5pm. Overtime may be required.
• After-hours on-call rotation participation is mandatory.
• Ability to lift, carry, and control objects up to 50 pounds.
• Ability to stand, walk, lift, squat, crawl, or crouch for extended periods.
• Ability to tolerate exposure to heat and cold in various environmental scenarios.
• OSHA required PPE and job hazard assessments (JHA) to keep you safe.
• Respirators must be able to seal to your face.
• Attend work only in your provided PuroClean approved uniform.
• Non-smoking work environment while on duty or in uniform.

Qualifications

• A minimum of 2 years experience in mitigation/restoration preferred for this position.
• Must possess a clean and valid driver’s license.
• Must own reliable personal transportation for commuting to work.
• Ability to pass both a background check and drug test.
• Must speak English. (Any additional languages are a plus.)
• IICRC certification in ASD preferred. (Candidates with advanced certifications in addition to basic WRT will be considered with relevant experience.)
• Proficiency with Xactware and/or CoreLogic software strongly preferred. (Xactimate, Symbility/Mobile Claims, MICA/Mitigate)
• Must pass a medical screening to certify fitness to wear a respirator.
• Critical thinking and problem-solving skills.
• Positive demeanor throughout the day.

Pay varies widely based upon experience and skills at the time of application. The earning potential for this position ranges from $40,000 to $70,000.

Disclaimer: The above representations are intended to describe the general nature and working conditions related to this position classification. They are not to be construed as an exhaustive list of responsibilities, duties, or skills required. All personnel may be called upon to perform duties outside of their normal responsibilities from time to time as the need arises. PuroClean reserves the right to modify this job description in the future with or without notice. This job description does not create an employment contract, express or implied, and employment with PuroClean remains at will. These responsibilities may be subject to modification to reasonably accommodate individual with disabilities.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Paid training
• Safety equipment provided

Schedule:

• 10 hour shift
• On call
• Rotating weekends
• Weekends as needed

Supplemental Pay:

• Overtime pay

Experience:

• Water damage restoration: 2 years (Required)

Language:

• English (Required)

License/Certification:

• IICRC Certification (Preferred)

Ability to Relocate:

• Linthicum Heights, MD 21090: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25