What are the responsibilities and job description for the Operations Support Specialist position at PuroClean of Bloomington?
Are you highly organized, detail-oriented, and ready to be the backbone of a fast-paced, purpose-driven restoration company? PuroClean of Bloomington is seeking a motivated Office Administrator to join our growing team!
About Us:
PuroClean of Bloomington is a leading property damage restoration company, serving our community with integrity, urgency, and compassion. From water and fire damage to mold remediation and biohazard cleanup, we help our clients get their lives back on track — and our admin team keeps everything running smoothly behind the scenes.
What You’ll Do:
- Provide administrative support to field teams, project managers, and ownership
- Manage phone calls, emails, and scheduling with professionalism and urgency
- Assist with job intake, data entry, and updating our restoration management system (PuroLogic/)
- Maintain organized files, documentation, and insurance claim records
- Communicate with customers, vendors, and insurance adjusters
- Help with billing, invoicing, and accounts receivable tracking
- Support compliance and follow-up on job closeouts, estimates, and approvals
- Pitch in with whatever the day throws your way – we’re a team!
What You Bring:
- Restoration industry a bonus!
- Proficiency in Microsoft Office, QuickBooks, and general office systems
- Strong communication and customer service skills
- Ability to multitask and stay calm under pressure
- A proactive, problem-solving mindset
- Bonus points for experience with PuroLogic, Xactimate, or insurance coordination
Why Join PuroClean?
- Competitive hourly pay based on experience
- Paid time off, holidays, and growth opportunities
- Be part of a fun, supportive, and mission-focused team
- Make a real difference in people’s lives every day
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Normal, IL 61761 (Required)
Ability to Relocate:
- Normal, IL 61761: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18