Emergency Response Leader - Crew Chief

Job Description:

Position: Crew Chief

Reports to: General Manager

Job Overview:

The primary job of the Lead Technician/Supervisor is to manage disaster response and/or crisis, management activities for water mitigation, fire restoration, mold remediation, and bio-hazard clean-up. They meet with customers and walk them through the process, assesses the scope of work as well as supervise, develop, and mentor other technicians working on the job.

Experience/Qualifications:

• Minimum 2 years of leadership experience
• Minimum of 2 years field experience or;
• IICRC Water Restoration Technician (WRT) Certification REQUIRED and;
• IICRC Fire & Smoke Restoration Certification (FSRT) or;
• IICRC Applied Structural Drying (ASD).

Essential Job Functions:

The Lead Technician is responsible for:

1. Communicate the process to the customer and provide daily updates to

insurance partners and centers of influence.

2. Assess and evaluate job severity and extent of damages.

3. Understand and promote the operational systems used by the company:

a. Company CRM

b. Xactimate

c. MICA

4. Be able to train new employees on the specific responsibilities for

Technicians

5. Maintaining a professional, positive attitude and appearance at all times.

a. Must be willing to wear company provided uniform.

6. Develop a team culture with all field operations staff and other members

of the organization

Specific Responsibilities:

The Lead Technician is responsible for:

1. Adhere to all OSHA and company safety procedures and standards.

2. Understanding adhering to the following restoration procedures:

• Water Damage Restoration Procedures
• Mold Remediation Equipment and Procedures
• Fire and Smoke Cleaning Tools and Procedures
• Carpet Cleaning Equipment and Procedures

3. Demonstrating a “can do” attitude at all times as a team player and

completing all necessary paperwork when providing customer service.

4. Maintaining all equipment and vehicles at a clean and serviceable leve; at

all times.

5. Available 24 hours a day, 7 days a week to complete emergency jobs

Physical Requirements:

a. Valid Diver’s License and ability to drive company vehicles.

b. Able to lift and carry equipment weighing up to 75 pounds.

c. Able to work for extended time periods in large and confined spaces.

d. Able to work for extended periods of time with appropriate respirator

equipment

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Overtime
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Overtime pay

Experience:

• Restoration: 2 years (Required)

License/Certification:

• Hazardous Waste Operations & Emergency Response Training (Preferred)
• Driver's License (Required)

Ability to Commute:

• Livingston, NJ 07039 (Required)

Ability to Relocate:

• Livingston, NJ 07039: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $22 - $30