IVR Business Analyst

Newark, NJ Full Time

POSTED ON 2/13/2025

AVAILABLE BEFORE 4/13/2025

What are the responsibilities and job description for the IVR Business Analyst position at Purple Drive Solution?

Responsibilities

Demonstrated experience in redesigning IVR System( for self service on the voice channel) and leveraging AI Solution in the IVR Space
Experience working in agile environment
Strong analytical skill and proficiency in data modelling techniques
Experience working in scrum
Srum master certificate

Job Type: Contract

Pay: $65.00 per hour

Benefits:

Schedule:

Work Location: On the road

Salary : $65

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