What are the responsibilities and job description for the Genesis IVR Business Analyst position at Purple Drive Technologies LLC?
Job Details
Responsibilities
- Analyze and interpret data to support IVR system enhancements and business decisions.
- Utilize SQL and data visualization tools like Power BI and Tableau to create insightful reports.
- Collaborate with cross-functional teams to manage project timelines and deliverables using Agile methodologies.
- Document business requirements and participate in the SDLC to ensure alignment with IT strategies.
- Communicate effectively with stakeholders to gather feedback and drive continuous improvement initiatives.
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