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Network Voice Administrator

Purple Drive Technologies LLC
Chicago, IL Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 4/21/2025

Job Details

Job Title: Network Voice Administrator

Location: Chicago / Lincolnshire, IL (Onsite)

Job Description

Technical/Functional Skills
Cisco Voice

Contact center (On Prem and Cloud)

MS Teams

Amazon Connect
Roles & Responsibilities
At least 8 years' experience in managing Network Voice infrastructure.)

Very good knowledge in managing voice infrastructure (Cisco, InContact, MS teams, Polycom, SBC)

Knowledge in managing End point devices (Polycom, Cisco SPA and ATA, etc.)

Good to have good knowledge in Windows PowerShell

Flexible to work during weekends/ off business hours. Technical co-ordination with the OEM support in the event of any Technology assistance

Good knowledge of ITIL processes.

Data Centre touch/ hands and Fleet support

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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