What are the responsibilities and job description for the Dispatcher position at Purple Mountain Solutions, Inc?

Availability work 1st shift for training which takes a couple weeks.

## Job Summary
We are seeking a detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for coordinating and scheduling transportation activities to ensure timely delivery of goods.

## Duties
- Utilize GPS and transportation management systems to track and monitor shipments
- Coordinate with drivers and carriers to schedule pick-ups and deliveries
- Enter data accurately into the system for record-keeping purposes
- Communicate with customers regarding shipment status and updates
- Assist in resolving any transportation-related issues that may arise

## Skills
- Strong data entry skills with attention to detail
- Ability to work in a fast-paced environment and prioritize tasks effectively

Purple Mountain Solutions is seeking a dependable dispatcher that can communicate effectively with customers and drivers to record details about shipments, arrange pick up times, and discuss any special handling issues.
The ideal candidate will have a customer service background with a focus on situation resolution and customer relationship building with strong technical aptitude including but not limited to MS office (Word, Excel). Candidate must have a pleasant demeanor and professional image and the ability to excel in a team environment.
Qualifications

Knowledge and experience with shipping and receiving processes and procedures is desired but not required
Technical aptitude to work with a variety of software
Experience in data entry
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgment and critical thinking
Responsibilities
Must be available to work 2nd shift and 3rd shift on a rotation basis along with
Cover shift hours from 1330 to 2200, Mondays – Fridays or 2200 to 0700 Monday -Friday

Weekend coverage that would occur every 3 weekends and are 2 twelve hour shifts one each day.

Total weekly hours 25 to 35 average.

Ability to work weekends on a rotating basis
Assist both customers and internal staff with delivery operation needs
Address problems and requests by providing solutions
Receive and dispatch orders for deliveries
Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients
Provide drivers with information about orders, traffic, obstacles and requirement
Enter orders and notes in the system
Use good manners when on the phone
Assist with quoting jobs
Purple Mountain Solutions, Inc. is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits: