What are the responsibilities and job description for the Dental Reception Specialist position at Puyallup Valley Dental Care?
Overview
We are seeking a reliable, experienced, organized and dedicated individual to join our dental front office team for 3 days a week, Wednesday thru Friday
The ideal candidate will serve as the first point of contact for our patients, providing excellent customer service while managing various administrative tasks such as:
Responsibilities
- Manage appointment scheduling and confirmations
- Greet and assist patients as they arrive at the office, ensuring a welcoming atmosphere.
- Maintain accurate patient records, including verifying insurance benefits
- Handle incoming phone calls with professionalism, demonstrating excellent phone etiquette.
- Process patient payments and help with checking patients out
- Assist in maintaining the cleanliness and organization of the front desk area and waiting room.
- Collaborate with dental staff to ensure smooth operations within the office.
- Follow up on unscheduled treatment
Requirements
- Previous experience in a dental office is a must.
- Familiarity with Practiceworks or similar dental management software is a plus.
- Strong organizational skills with attention to detail in managing patient information.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work in a fast-paced environment while maintaining professionalism under pressure.
- Strong scheduling skills, be able to think outside the box when it comes to the schedule.
- Must demonstrate proficiency in phone etiquette and customer service.
- Must be able to multi-task
- Ability to work collaboratively within a team while also being self-motivated.
Join our front office team where you can make a difference in patients' experiences while contributing to the overall success of our dental practice!
Job Type: Part-time
Pay: $20.00 - $30.00 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
- Free parking
- Paid sick time
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Puyallup, WA 98372 (Required)
Work Location: In person
Salary : $20 - $30