What are the responsibilities and job description for the Accounts Receivable-Collections Specialists position at Pye Barker Fire and Safety LLC?
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
Pye-Barker Fire & Safety - the largest fully integrated and full-service fire protection, life safety and security services provider in the United States - has acquired Keystone Fire and Security. Keystone Fire and Security is proud to be part of the Pye-Barker family.
As an Accounts Receivable-Collections Specialists, your primary responsibility will be to manage the collection process accurately and efficiently, ensuring timely payments from our clients.
This is a hybrid role : 3 days in office, 2 days remote, after 90 day minimum training period.
Essential Duties & Responsibilities :
- Manage accounts receivable processes, including billing, collections, and account reconciliation.
- Provides consistent, professional, courteous, and high-quality customer service.
- Maintains excellent customer service, negotiation, communication and analytical skills.
- Create and send customer invoices, statements, and other financial documents.
- Communicate with clients to address billing inquiries and resolve issues promptly.
- Monitor customer accounts for any irregularities or payment delays
- Maintain current and detailed collection notes and billing records.
- Collaborate with internal teams to ensure accurate and timely billing processes.
- Maintains confidentiality of financial records.
- Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
- Creates invoices according to company practices; submits invoices to customers.
- Maintains and updates customer files, including name or address changes.
- Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
- Creates reports regarding the current status of customer accounts as requested.
- Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
- Performs other related duties as assigned.
Education / Qualifications :
Other Duties :
Physical Requirements :
Benefits and Perks :
Pye Barker Fire and Safety is an Equal Opportunity Employer
