Demo

Cowabunga Canyon Aquatics Coordinator

PYEK GROUP
Las Vegas, NV Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/6/2025

Description

 

Position Overview: The Aquatics Coordinator is a senior leadership role responsible for overseeing all layers of aquatic leadership, including Leads, Supervisors, and Coordinators. This position ensures the seamless operation of all aquatic areas by maintaining high safety standards, driving operational efficiency, and fostering a culture of professionalism and excellence. The Aquatics Coordinator serves as the key liaison between frontline leadership and senior management, ensuring that all team members are aligned with company goals and best practices.


Reports To: Operations Manager


Leadership & Team Development:

  • Supervise and mentor Leads, Supervisors, and Coordinators, providing ongoing coaching and professional development.
  • Develop leadership training programs to strengthen team members’ skills in safety, operations, and guest service.
  • Conduct performance evaluations and provide constructive feedback to ensure accountability and continuous improvement.
  • Lead by example in professionalism, work ethic, and guest engagement.
  • Resolve conflicts among team members, ensuring a cohesive and productive work environment.
  • Foster a culture of teamwork, motivation, and operational excellence through clear expectations and support.

Aquatic Operations & Safety Compliance:

  • Ensure daily operations meet industry safety standards (StarGuard, etc.)
  • Conduct daily facility inspections of pools, slides, attractions, and equipment to identify and correct safety hazards.
  • Ensure all lifeguard staff are certified and meet training requirements, including in-service training and VATs.
  • Monitor water quality to maintain compliance with health and safety standards.
  • Oversee emergency preparedness and response procedures, including conducting routine drills and real-time incident evaluations.
  • Ensure lifeguards maintain constant vigilance and adhere to scanning techniques and zone coverage policies.
  • Maintain and audit all emergency equipment, including trauma bags, crash bags, backboards, AEDs, and radios.
  • Investigate and document all aquatic incidents, accidents, and rescues, ensuring proper follow-up actions are taken.
  • Enforce park policies and safety regulations while addressing guest and employee concerns professionally.

Communication & Coordination:

  • Serve as the primary liaison between aquatic leadership and senior management, ensuring smooth information flow.
  • Lead daily operational meetings to provide updates, discuss challenges, and align teams with company goals.
  • Ensure clear communication between team members, supervisors, and department heads to resolve operational issues efficiently.
  • Coordinate closely with the guest services team to address and resolve customer complaints and safety concerns.
  • Prepare and distribute reports on attendance, incidents, operational efficiency, and team performance.

Staff Scheduling, Labor Management & Administrative Duties:

  • Oversee scheduling, breaks, and rotations to ensure proper coverage and minimize overtime costs.
  • Monitor and manage labor efficiency, ensuring staffing levels align with attendance and budget requirements.
  • Ensure payroll accuracy by verifying clock-ins, breaks, and shift changes.
  • Track and report key operational metrics such as guest throughput, lifeguard rotations, and incident rates.
  • Maintain accurate records of safety drills, audits, and staff certifications.

Facility & Equipment Oversight:

  • Ensure all pools, slides, and water attractions are operating at peak efficiency by coordinating with maintenance and water quality teams.
  • Perform routine equipment inspections and maintenance checks, ensuring all lifeguard gear and attraction components are fully functional.
  • Ensure all operational supplies, such as radios, rescue tubes, and first-aid kits, are available and in proper condition.

Guest Experience & Customer Service:

  • Ensure all interactions with guests are professional, friendly, and aligned with the company’s guest service standards.
  • Monitor guest satisfaction and proactively address concerns or complaints.
  • Solicit and analyze guest feedback to identify areas for improvement and implement corrective measures.
  • Ensure all water attractions are clean, inviting, and accessible for guests at all times.

Risk Management & Emergency Preparedness:

  • Identify and mitigate potential risks related to water safety, lifeguard performance, and guest activities.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at PYEK GROUP

PYEK GROUP
Hired Organization Address Pflugerville, TX Full Time
Description Summary/Objective Facilities Manager will oversee waterpark maintenance operations, training, and leadership...
PYEK GROUP
Hired Organization Address Katy, TX Intern
Description Event Planning Intern Job Period: March 2025 – September 2025 Location: Typhoon Texas Waterpark - Houston Th...
PYEK GROUP
Hired Organization Address Katy, TX Part Time
Job Type Part-time Description Pyek Group is seeking to hire talented and motivated individuals to join our dynamic team...
PYEK GROUP
Hired Organization Address Pflugerville, TX Full Time
Description Our Team Members will have the opportunity to gain real-world work experience, develop skills that will furt...

Not the job you're looking for? Here are some other Cowabunga Canyon Aquatics Coordinator jobs in the Las Vegas, NV area that may be a better fit.

Cowabunga Canyon Groups Coordinator

PYEK GROUP, Las Vegas, NV

Cowabunga Bay Groups Coordinator

PYEK GROUP, Henderson, NV

AI Assistant is available now!

Feel free to start your new journey!