What are the responsibilities and job description for the Senior Product Marketer position at Pylon Labs?
Become the first Product Marketer at Pylon.We're a startup based in San Francisco backed by a16z, General Catalyst, and Y Combinator. We're building the next-generation customer support platform.We're growing exceptionally fast. In two years we've gone from 0 to 396 customers with current pipeline almost all inbound. Our market is massive. We compete with giants like Salesforce Service Cloud ($8.3B / yr) and Zendesk ($1.3B / yr).Your job is to become the Pylon product expert and help educate the prospects and customers on how it works. The ProductWe're building the first customer support platform built for B2B companiesWe fully replace support platforms like Zendesk, Intercom, Salesforce Service CloudOur customers are early-stage B2B tech companiesCheckout the demo video on our website (usepylon.com) or our docs (docs.usepylon.com)Your Immediate ProjectsPost product updates 5x / week on LinkedIn & X (example)Write case studiesCreate product guides, blog postsKickstart Pylon AcademyManage our product documentationManage our marketing site(loose) Assist with sales collateralAbout UsFull team is 20 people and growing quicklyYou'd be under the GTM team which consists of 2 AEs, 1 growth marketer, and 1 founderLocated in-person in San Francisco (690 5th st)Series A, $20M raised to dateRequirementsYou've done the role before and can work autonomouslyYou're a clear and concise writerBe able to write in a startup-friendly, "non-corporate" and "non-marketing" tone2 years product marketing experience2 years working at a B2B SaaS startupLocated in the SF and excited to work in-person 5x / weekExcited about working at an early stage startupNice to HavesYou have good design sense
Salary : $8
