What are the responsibilities and job description for the Associate one Scientific Service Support position at Pyramid Consulting, Inc.?
Immediate need for a talented Associate one Scientific Service Support. This is a 12 Months Contract opportunity with long-term potential and is located in New Haven, CT (Onsite) . Please review the job description below and contact me ASAP if you are interested.
Job ID : 24-31295
Pay Range : $30 - $32 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities :
- Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities.
- This role will work closely with other teams to seamlessly deliver lab support services.
- Help coordinate the working lab environment daily and oversee all stock items in and near the labs including but not limited to glassware, lab coats, PPE, consumables.
- Occasionally support / coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors.
- Act as the liaison for escorting third-party vendors to customer lab staff for maintenance and / or repairs visits.
- Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and / or escalate as necessary.
- Regularly engage with the customer and Client staff to ensure quality and compliance within the laboratory.
- Collaborate with customer line safety reps to ensure a high level of safety is maintained in the lab.
- Provide updates and timely communication to lab users on service work requests.
- Provide a general induction / orientation for new members of customer staff and visitors.
- Once certified, provide coordination of a 5S (Sort, Set in Order, Shine, Standardize, Sustain) lean service.
- Required to cross-train and provide back-up to other lab support areas.
- Complete relevant paperwork according to principles of Good Documentation Practice.
- Subject Matter Expert (SME) on various support needs across different buildings / floors / locations.
- Actively participate on committee(s) supporting LSC's across Client and the customer sites with a focus on providing guidance through presentation and document creation.
- Help facilitate meetings with the ability to communicate from an area of expertise of LSC functions.
- Assist with freezer, refrigerator, and cold room clean outs.
- Communicate cold space outages to lab staff, track cold inventory moves and disseminate expected cold repair times to lab teams.
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.
- May be required to provide on-call service for specific controlled temperature units in the lab areas. Hours are between 5 : 00pm-7 : 30am Monday thru Sunday.
- Tasks include but are not limited to transfer of contents from failing fridges and incubators to designated back up units, photograph item placement before & after relocations, properly document failures, provide a work order of failing unit to the
- facilities team and inform respective end-users about the transfer via email based on the SOP instructions
- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Key Requirements and Technology Experience :
1-2 years of experience in a customer-facing role within a scientific environment.
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Salary : $30 - $32
