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Cisco Voice Engineer

Pyramid Consulting, Inc.
Charlotte, NC Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 4/21/2025

Job Details

Immediate need for a talented Cisco Voice Engineer . This is a 11 months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-60583

Pay Range: $65 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Contribute to testing strategy technology certification plan for Enterprise Voice platforms.
  • Ensure successful delivery of technical solutions into production environment from the certification environment.
  • Identify risks, recommend remediation process.
  • Contribute to specific engineering low level design and standards (in an engineering repository).
  • Support certification architecture teams as needed in accordance w/ the tollgate process entry exit criteria.
  • Develop and document detailed, low level technical designs for complex Enterprise Voice Solutions.

Key Requirements and Technology Experience:

  • Key Skills:Cisco Voice Platforms and Unified Communication Technologies; VOIP protocols and technologies; Network and Call Routing; Technical Design and Documentation .
  • 5 Years of experience in collaboration space. Experience in financial industry is a plus.
  • Ability to thoroughly review, understand and interpret technology updates for applicability in the environment we support.
  • Strong analytical and critical thinking skills.
  • Demonstrated work experience in similar capacity as an voice/video engineer for large enterprise network.
  • Familiar with technology trends in networking, collaboration voice/video systems. Examples include but not limited to software defined networking (SDN), Mobile, immersive video, SIP session management etc.
  • Expertise in voice technologies including but not limited to SIP Trunking and SIP interworking, voice over IP protocols (H.323/SIP), IP PBX, session management etc.
  • Hands-on Cisco voice platforms and unified communication and collaboration technologies.
  • Demonstrate extensive technical experience working with large VoIP network using Cisco Voice collaboration platforms and solutions including Call Manager/CUCM, Cisco SME, Unity Connection Voice Mail, Webex, Webex Teams, MRA, Expressway and VMWARE.
  • Sound working knowledge of SRTP, RTP, Opus, SCCP, and SIP and SIP interworking.
  • Broad working knowledge of call routing in complex fortune 500 company with QSIG, MGoogle Cloud Platform, CAC, H323 and SIP
  • SIP and Traditional ISDN/PRI Trunking and broad experience with carrier network, SIP trunking interworking including RFC standards.
  • Interpret diverse business requirements into technical Collaboration and Productivity (CAP) solutions framework:
  • Provide technical direction frameworks to meet business needs.
  • Provide guidance recommendations specific to customer requirements.

Our client is a leading Banking and Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $65 - $70

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