What are the responsibilities and job description for the IT Desktop Technician Support position at Pyramid Consulting, Inc?
Immediate need for a talented IT Desktop Technician Support. This is a 12 months contract opportunity with long-term potential and is located in Hebron, KY (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-60929
Pay Range: $28 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan .
Key Requirements and Technology Experience:
- Key Skills: 2 years of Desk Side support experience ,
- Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices.
- Provide technical assistance during install/conversion as requested for in-house and remote users.
- Provide Deskside Support including general computer hardware and software troubleshooting
- Request, enable and setup accounts and access for new users
- Install standard image for new and re-image systems
- Configure (hardware, software) client computers prior to installation
- Maintain and troubleshooting local Zebra and HP printers and handheld scanners
- Support warehouse application and hardware systems including a Pick to Light and Print and Apply System (training will be provided, interest in learning is necessary.)
- Receive and organize asset inventory
- Deliver/Install Assets
- Terminate, dispose of, relocate assets as needed
- Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
- Provide technical assistance during install/conversion as requested for in-house and remote users
- Manage IT Ticket Queue of requests to meet the SLA requirement
- Coordinate with next Level support for any open issues
- Willing to work different shifts as needed
- Tier 1 support for Network/LAN/Telephony
- 2 years desk side support experience preferred
- Good communication and interpersonal skills to work with customers
- A Certification preferred.
- 2nd Shift 2:00 pm -10:30 pm M-F .
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Salary : $28 - $30
