IT Field Engineer

Immediate need for a talented IT Field Engineer. This is a 12 Months Contract opportunity with long-term potential and is located in Elmhurst, NY / Jamaica, NY / Minneapolis, MN(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-50969

Pay Range: $27.36 - $28.36/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
• Provides service and customer support during field visits or dispatches.
• Diagnoses errors or technical problems and determines proper solutions.
• Produces timely and detailed service reports.
• Documents processes.
• Collects and analyzes performance data to provide technical assistance.
• Ties workflow to schedule
• Accurately documents solutions related to complex issues
• Creates workaround procedures when standard procedures have failed and ensures issues are resolved
• Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
• Builds positive relationships with customers
• Ability to use a ladder

Key Requirements and Technology Experience:

• Key skills; IMAC-Install , Add, Move, Change, Troubleshoot.

Our client is a leading Airlines Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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