Safety Program Advisor

Immediate need for a talented Safety Program Advisor. This is a 09 months contract opportunity with long-term potential and is located in Titusville, NJ (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-58019

Pay Range: $45 - $49/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Delivering REMS education, training, and support to prescribers and healthcare providers.
• Supporting audits and corrective actions as needed.
• Assisting in the implementation of best practices and streamlining REMS workflows.
• Collaborating with medical and commercial partners for training and operational needs.
• Gathering and analyzing feedback from stakeholders to improve the REMS program
• Recording customer interactions and providing reports on program outcomes and trends.
• Mentoring new team members and overseeing the Safety Program Advisor mailbox.
• Required qualifications include a bachelor's degree, strong communication skills, knowledge of the healthcare environment, and proficiency with tools like Excel and PowerPoint.
• Preferred qualifications include 2 years of REMS experience, pharmaceutical or clinical research experience, and audit experience.
• The position may require up to 25% travel.
• Preferred Pharmacy or Nursing experience
• HM Notes:
• This role will be Remote, but be able to work the office hours of 8 am-8 pm EST .
• Title is Safety Program Advisor .
• Bachelor's Degree required.
• Candidates should have some type of experience with Risk or Evaluating Risk, or Safety
• These new roles were created for the REMS customers (Risk Evaluation & Mitigation Strategy).
• Should have high level of Customer Service Exp - not call center positions.
• Will handle operational inquiries and any questions that need to be answered and procedures to ensure the guidelines are being met for REMSWill "proactively and reactively" reaching out to REMS customers to introduce themselves, offer educational assistance (on portals, audits, internal processes.
• Will provide high level customer service to the REMS customers.
• Assist with educating healthcare professionals (HCPs).
• would be helpful if candidates have prior healthcare experience, or a background in risk or compliance.
• Must be able to have those soft skills to build strong relationships and rapport.
• Travel is required up to 25% of the time: could be if all 9 are able to start together may have training onsite in Titusville, could be asked to travel to conferences to ensure a REMS rep is present (which will depend on the status of the product), or if there is a high touch customer that needs a Face-2-Face could be asked to travel to meet with them .

Key Requirements and Technology Experience:

• Key Skills: Preferred qualifications include 2 years of REMS experience, pharmaceutical or clinical research experience, and audit experience.
• Bachelor's Degree required.
• Must have worked with the public or some kind of patient care using Customer Service skills.
• Should have high level of Customer Service Exp - not call center positions.
• Would be helpful if candidates have prior healthcare experience, or a background in risk or compliance.
• The position may require up to 25% travel.
• Must have worked with the public or some kind of patient care using Customer Service skills.
• Must have problem solving skills and be able to use on the spot, or be able to follow-up with a solution .
• Must be able to work independently AND together as a team member.
• The position is remote.
• Hours 8AM ET-8PM ET (To allow coverage throughout US).
• Work days would be 8 hours, 40/wk .

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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