What are the responsibilities and job description for the Program Assistant (ACTT) position at Pyramid Healthcare?
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Pyramid Healthcare is seeking a Program Assistant to join the ACTT Team in Asheville NC.
This position will assist the Assertive Community Treatment Team. The Program Assistant is needed for organizing, coordinating, and monitoring all non-clinical operations of ACTT, including managing medical records; coordination of mental health authorizations; maintaining authorization grids and dates of when pcp’s and pcp updates are due; and screening of potential clients. Will assist team with follow up duties for clients as well as making client phone contacts or face to face as needed.
Salary: $17-$18 per hour
Schedule: Full Time w/ Benefits
Job Duties
High School Diploma or GED. Prefer an Associates of Bachelor’s Degree in a Human services discipline.
Experience
Prefer one year experience working with people in the mental health field.
Preferred Job-related Behavioral Characteristics
Ability to use Electronic Medical Records, telephone, computer, fax, copier, scanner and cell phone.
Pyramid CORE Values
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.
Total Rewards For Full-Time Positions
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Pyramid Healthcare is seeking a Program Assistant to join the ACTT Team in Asheville NC.
This position will assist the Assertive Community Treatment Team. The Program Assistant is needed for organizing, coordinating, and monitoring all non-clinical operations of ACTT, including managing medical records; coordination of mental health authorizations; maintaining authorization grids and dates of when pcp’s and pcp updates are due; and screening of potential clients. Will assist team with follow up duties for clients as well as making client phone contacts or face to face as needed.
Salary: $17-$18 per hour
Schedule: Full Time w/ Benefits
Job Duties
- Managing mental health medical records
- Scanning
- Uploading
- Discharge paperwork
- Maintaining tracking systems and monitor documentation coordination of mental health services
- Authorizations
- PCP updates
- NC Topps
- Chart Audits
- Client visit templates (monthly)
- Keep team leader informed of delinquencies and trends
- Call clients with doctor appointments
- Responsible for all mental health forms availability if needed
- Keep workrooms stocked with forms
- Make packets for intakes as needed
- New forms replacing old forms
- Serve on agency CQI teams as specified
- Assist the team with making phone contacts to current clients and providing follow up where needed.
- Assists with the program’s compliance with applicable federal, state and local laws
- Assists with program’s compliance with written policies and procedures
- Shares duties for phone coverage for front desk lunch, holiday and/or vacation coverage when in the Asheville office.
High School Diploma or GED. Prefer an Associates of Bachelor’s Degree in a Human services discipline.
Experience
Prefer one year experience working with people in the mental health field.
Preferred Job-related Behavioral Characteristics
- High moral and ethical values.
- Willingness to be open to learning and growing.
- Interpersonal skills to work as an integral part of a team.
- Appropriate interpersonal/personal boundaries.
- At least 18 years of age, have 3 references (at least one written reference)
- Maturity of behavior and judgment.
Ability to use Electronic Medical Records, telephone, computer, fax, copier, scanner and cell phone.
Pyramid CORE Values
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.
Total Rewards For Full-Time Positions
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- And More!
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.
Salary : $17 - $18
