What are the responsibilities and job description for the Desktop Support Technician position at Pyramid?
Job Overview
We are seeking a skilled Desktop Support Technician to join our IT team. The ideal candidate will provide technical assistance and support to our staff for computer systems, hardware, and software.
Duties
- Install, diagnose, repair, maintain, and upgrade hardware and software
- Troubleshoot software issues, including operating systems and software applications
- Set up and configure new equipment
- Provide technical support for both hardware and software issues our users encounter
- Assist with network connectivity issues such as LAN and DNS configurations
- Communicate effectively with end-users to understand their needs and provide solutions
Qualifications
- Proficiency in Windows and Linux operating systems
- Experience in desktop support and IT support
- Strong knowledge of software troubleshooting
- Familiarity with Office applications
- Understanding of LAN configurations
- Excellent communication skills to interact with users effectively
Job Types: Full-time, Contract, Temporary, Temp-to-hire
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop support: 2 years (Preferred)
- iOS: 1 year (Preferred)
- Windows: 2 years (Preferred)
Work Location: In person
Salary : $18 - $20
