What are the responsibilities and job description for the Desktop Support Technician position at Pyramid?
Overview
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will have a strong technical background and excellent communication skills to provide effective support to our users.
Responsibilities
- Install, maintain, and troubleshoot IT infrastructure including hardware, software, and mobile devices
- Provide technical support for operating systems such as Windows Server, Linux, and desktop operating systems
- Resolve technical issues related to TCP/IP networking, computer hardware, and software applications
- Communicate effectively with end-users to understand and resolve their technical problems
- Collaborate with the IT team to ensure smooth operation of computer systems
Qualifications
- Proven experience in desktop support or similar role
- Proficiency in IT infrastructure, computer networking, and computer hardware
- Strong knowledge of operating systems such as Windows Server and Linux
- Excellent communication and customer service skills
- Ability to troubleshoot technical issues efficiently
Job Types: Full-time, Contract, Temporary
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
Experience:
- Desktop support: 3 years (Preferred)
- Active Directory: 2 years (Preferred)
- IT support: 2 years (Preferred)
Work Location: In person
Salary : $18 - $22
