What are the responsibilities and job description for the Customer Service Associate (Field) position at Q Analysts?
Company Description
Join Q Analysts, a Qualitest Company and become part of a world-class organization. Q Analysts has a sixteen-years track record of providing managed services and we've partnered with some of the world's best companies to deliver services that exceed expectations. We provide industry-leading managed services that drive Quality for Quality Assurance and Testing of hardware devices, software apps and experiences as well as Ground Truth Data Services for artificial intelligence (AI) and machine learning (ML).
Job Description
- Immediate Hire - 3 Job Openings
Q Analysts, a Qualitest Company is looking for a Customer Service Representative (Field) / Data Collection Technician for a 10-12 week contract to support Ground Truth Data Collection initiatives and contribute to the development of VR and AR products. The focus of ground truth data collection is to capture various types of data relating to humans, speech, and environments to enable quality Artificial Intelligence and Machine Learning algorithms.
The candidate will be responsible for performing data collection directly at participant homes and offices in the Burlingame Area while utilizing sophisticated highly confidential prototype equipment and ensuring quality control protocols are strictly adhered to. The ideal candidate has the perfect blend of customer service skills, technology skills and keen attention to detail, and should be comfortable using MacBook and iPhone OS.
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Qualifications
Additional Information
Must Have :