What are the responsibilities and job description for the Project Manager position at Q2ebanking?
As passionate about our people as we are about our mission.
What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
Q2 is seeking a Project Manager for our Project Services group in Enterprise Implementations. Reporting to an Implementations Delivery Manager and working closely with Implementation Engineers, the Project Manager is responsible for implementing Core Conversions, Middleware Conversions, Acquisitions, Mergers, and other custom solutions to align with the business requirements of our customers.
A Typical Day:
- Communicate, set, and manage expectations with all project team members and stakeholders regarding project scope, duration, internal/external deliverables and due dates
- Create project schedule/plan, report on progress, manage and archive necessary internal/external project artifacts
- Drive and encourage project team members to meet task due dates to ensure project remains on track and Forecast Billable Dates are achieved
- Work in tandem with Implementations Engineer (IE) and Dev resources to complete internal validation and support Client Acceptance Testing and Resolution (ATR)
- In partnership with IE, triage Jira & Work Order cases, assign to appropriate resource, assign priorities, post public comments to ensure ATR SLA’s are met, and Client is kept updated
- Proactively manage risk and follow appropriate escalation processes
- Drive and influence stakeholders to manage scope and follow change control processes
- Intermittent weekend work required to support project go live activities
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
- Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3 years of experience; or equivalent related work experience
- Strong analytical and problem-solving skills
- Excellent interpersonal skills
- Excellent oral and written communication skills
- Motivated by providing excellent Customer Service
- Ability to guide customers and vendors through project requirements and project workflow
- Highly proficient in MS Word, Excel and PowerPoint
KEY ATTRIBUTES FOR SUCCESS:
- Organized and detail oriented, able to manage multiple complex projects concurrently
- Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
- Ability to hold internal and external team members accountable
- Ability to communicate clearly internally and externally applying preferred methods of communication
- Ability to understand technical terms and application
- Ability to appropriately identify when other resources are needed to solve issues
- Ability to remain composed when faced with conflict, escalations, or change
- Working in tandem with Implementations Engineer counterpart, serve in a consultative capacity to provide Q2 and industry best practice guidance
- Provide clear visibility of progress towards achieving key milestones and mitigating risks
- Financial Services and enterprise software experience required
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
Click
here
to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our
Q2 Community page
. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute
, and The Trevor Project
, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center
helping LGBTQ communities, JDRF
, and Homes for our Troops
, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
