What are the responsibilities and job description for the Dining Room Coordinator position at Q39 BBQ Restaurant?
Summary
A Q39 Dining Room Coordinator presents a positive first impression of the establishment’s friendliness, excellent service and high standards. A Dining Room Coordinator greets guests upon arrival, informs guests of their wait time, monitor waiting list, enter guest names into the reservation system, escort guest to their table, and manage phone calls.
Come join the BEST BBQ family in KC!
Pay starts at $10/hr. with an average tip-out of $18/hr.
Our fast, friendly, and FLEXIBLE environment make us a preferred employer
If extended a job offer, you will be required to submit to a sexual offender background check before officially being hired with Q39.
Duties and Responsibilities
- Plans and coordinates the flow of guests into the dining, patio and bar areas
- Ensures dining rooming and wait stations for service at the beginning of shift
- Greets and acknowledge incoming guests warmly and graciously upon arrival.
- Rotates guest seating appropriately around the restaurant
- Maps out large parties using Party Guide
- Manages wait list and quotes times,
- Records all guest information accurately into reservation system
- Takes and Manage reservation arrivals for minimum wait time
- Seats guests based on guest preferences, adhering to the proper balancing of customer flow in service stations.
- Accommodates special seating requests for guests whenever possible.
- Upon seating, be sure to place out proper silverware count, offer guests a menu and inform them of their server’s name and provide water service if Server need support.
- Inspect table for proper presentation and cleanliness.
- Relay messages to servers as needed. Always notify a manager of any guest complaints no matter the severity.
- Thank guests as they leave and invite them to return.
Salary : $10 - $18
