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Operational Excellence Coach Industrial Team

QAD, Inc.
Atlanta, GA Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

Under the leadership of the General Manufacturing Senior Coaching Director the General Manufacturing OpEx Coach is responsible for providing customers with expert level coaching and the implementation and utilization of the Redzone software to drive realtime improvement.  This position will focus primarily on nonfood manufacturing applications including but not limited to assembly electronics automotive chemicals machining and consumer goods.

Before applying please read below :

This position is fulltime exempt remote based in the United States and required to travel 42 weeks Monday through Thursday (annually). Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed.

Responsibilities

  • Internally participate in Industrial team forums to ensure any 90day program / software / workflow changes get highlighted and discussed
  • Train customer teams on workflows inside Redzone through multiple 90day programs.
  • Facilitates huddle and daily vital signs meetings to support action cycles at the shop floor.
  • Track performance data and uplifts through the program. Note that this could be different from OEE in F&B / CPG Capacity Cycle Time WIP are examples.
  • Lead kaizen activities as required during customer 90day programs
  • Openly share feedback with customers frontline teams and leadership in order to drive positive behavioral and uplift results.
  • Facilitate weekly customer progress meetings remotely
  • Identifies miracle stories as well as miracle results to guide celebration of wins with the customer.
  • Manage project schedules with customers
  • Provide Success Assessments upon project completion
  • Deliver module overviews and provide customers enough info to create initial pull
  • Troubleshooting of customer issues as needed
  • Support customer identification of next steps in their Redzone journey
  • May be required to coach nongeneral manufacturing coaching as required.
  • Other duties as assigned.

Qualifications : Required Skills

  • Ability to work in direct handson manufacturingprevious roles like Operations Manager Production Supervisor and Continuous Improvement Manager preferably with General Manufacturing experience.
  • Understanding of the principles of WIP management and in process quality assurance
  • Ability to identify process waste and inhibitors to process flow
  • Understanding of batch flow and single piece flow and how to reduce batch sizes in processes.
  • Practice using Overall Equipment Effectiveness and its components (or Capacity Cycle Time WIP) in driving production results and continuous improvement.
  • Ability to plan and execute value stream mapping activities to identify process current and future states
  • Understanding of Redzone software with and ability to identify the most effective method of application to drive improvement
  • Programmable Logic Controller (PLC) experience and familiarity is desired but not required.
  • Education / Experience

  • BA or BS Relevant fields of study can include and are not limited to : Engineering Manufacturing Organizational Leadership / Management Supply Chain Management Business Management.
  • 2 years in a similar positionproviding direct coaching to business clients.
  • Additional Information :

    Compensation Package :

  • Base pay range :   $ USD Annual (12 Months)
  • Placement within our pay range will vary based on knowledge skills experience and market location variations as well as internal peer equity.
  • This position is also eligible for an annual company performance bonus.
  • U.S. benefits package includes medical dental and vision coverage a 401(k) plan with company match shortterm and longterm disability coverage life insurance paidtime off parental leave and wellbeing programs.
  • About QAD and QAD Redzone :

    QAD Inc. is a leading provider of adaptive cloudbased enterprise software and services for global manufacturing companies. Global manufacturers face everincreasing disruption caused by technologydriven innovation and changing consumer preferences. In order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.

    QAD Redzone helps to enable QADs vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals creating resilience in the face of disruption.

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

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