What are the responsibilities and job description for the Operational Excellence Coach, Industrial Team position at Redzone?
Job Description
Under the leadership of the General Manufacturing Senior Coaching Director, the General Manufacturing OpEx Coach is responsible for providing customers with expert level coaching and the implementation and utilization of the Redzone software to drive real-time improvement. This position will focus primarily on non-food manufacturing applications, including but not limited to assembly, electronics, automotive, chemicals, machining, and consumer goods.
Before applying, please read below :
This position is full-time, exempt, remote, based in the United States and required to travel 42 weeks, Monday through Thursday (annually). Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed.
Responsibilities
- Internally, participate in Industrial team forums to ensure any 90-day program / software / workflow changes get highlighted and discussed
- Train customer teams on workflows inside Redzone through multiple 90-day programs.
- Facilitates huddle and daily vital signs meetings to support action cycles at the shop floor.
- Track performance data and uplifts through the program. Note that this could be different from OEE in F&B / CPG… Capacity, Cycle Time, WIP are examples.
- Lead kaizen activities as required during customer 90-day programs
- Openly share feedback with customers’ frontline teams and leadership in order to drive positive behavioral and uplift results.
- Facilitate weekly customer progress meetings remotely
- Identifies miracle stories as well as miracle results to guide celebration of wins with the customer.
- Manage project schedules with customers
- Provide Success Assessments upon project completion
- Deliver module overviews and provide customers enough info to create initial pull
- Troubleshooting of customer issues as needed
- Support customer identification of next steps in their Redzone journey
- May be required to coach non-general manufacturing coaching as required.
- Other duties as assigned.
Qualifications
Required Skills
Education / Experience
Additional Information
Compensation Package :
About QAD and QAD Redzone :
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.
QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
LI-Remote
Salary : $115,000 - $130,000
