Consultant Cabin Crew Support

Challenge yourself in a fast-paced environment Exciting opportunity within our Customer Experience & Operations Team Permanent, Full Time Position - Flexible working options At Qantas, our strong beliefs guide the way we work, ensuring everything we do stays true to our customers and this iconic brand. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers. We’re serious about looking after our customers; they are always at the forefront of our mind. Alongside our commitment to safety, we do our best to see to our customers’ needs to make flying with us memorable. Dedicated to providing administrative support to the Cabin Crew division, your new role will see you assisting with the management of work-flow for both the Short Haul and Long Haul Management Team, whilst supporting the implementation of significant change processes & establishment of improved working relationships in a complex, dynamic operational environment. You will act as the central point of contact for cabin crew queries, ensuring all communication to crew is consistent and relevant and where appropriate, escalate queries to appropriate support teams. Your contribution will see you comply with Corporate and Divisional Service Standards and with the group management system standard and associated policies in the workplace. You’ll have – School Certificate, Higher School Certificate and further qualifications desirable. Working knowledge of Qantas policies, procedures and systems. Proven administration experience. The ability to absorb information and adapt to a constantly changing environment. Excellent written and verbal communication skills. Experience and knowledge of Microsoft Office, email applications and other software packages. (Intermediate required for Excel) Strong interpersonal skills for dealing with people at all levels of the organisation. Experience in establishing close working relationships with peers, business partners and key stakeholders. You’ll be challenged and stretched in your role at Qantas, but we’ll make sure we give you the support you need to be your best. We’re committed to helping you build your career. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Please note: Under the Qantas Group COVID-19 Vaccination Policy all Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate to Workday (our HR information system). There are different compliance dates for different workgroups under the policy. You will be provided with relevant information, including the compliance date during the recruitment process. Applications close: Tuesday 18th, July 2023 Life in the Qantas Group is fast moving, challenging and always exciting. That’s because today we’re much more than an iconic airline. With 25,000 people in Australia and overseas across Airline, Operations, Freight, Customer & Digital, Loyalty and Technology, we’re as diverse as the people who work with us. Together we’re driving our success and maintaining our position as a world class organisation. As we engage our next generation, we continue to look for the passion, ambition and commitment that has always set us apart. Wherever you work across the Qantas Group, you’ll quickly discover that a role with us is much more than a job. In this dynamic environment, you’re encouraged to demonstrate initiative, embrace challenge and build your experience every day. Candidate privacy policy | Qantas