What are the responsibilities and job description for the Loan Servicing and Collections Expert position at Qcells North America?
Responsibilities and Requirements
The Vendor Management Analyst will support the Vendor Management team by working directly with vendors and internal partners on loan level inquiries, audit support, project support, analytics, vendor oversight tasks and policy and procedure maintenance. Key responsibilities include:
Qualifications and Experience
To be successful in this role, you will need:
The Vendor Management Analyst will support the Vendor Management team by working directly with vendors and internal partners on loan level inquiries, audit support, project support, analytics, vendor oversight tasks and policy and procedure maintenance. Key responsibilities include:
- Collaborating with vendors and internal partners on loan level inquiries
- Providing support for audits and projects
- Developing and maintaining scorecard analytics for third-party partnerships
- Participating in loan level inquiries requiring internal assistance and coordination
- Conducting account level audits and reviews, including call listening, to aid in vendor oversight
- Maintaining policies and procedures
- Providing outreach, follow-up support and documentation to assist with new and ongoing projects
Qualifications and Experience
To be successful in this role, you will need:
- A Bachelor's degree in business or other related field
- Minimum 5 years of work experience with at least 2 – 3 years relevant experience in a financial institution
- Advanced analytics skills, including abilities to pull together data from multiple sources
- Experience in writing and/or maintaining policies and procedures
