What are the responsibilities and job description for the Customer Service Order Entry position at QRS Solutions?
Company Description
QRS Solutions specializes in providing solution-based services and products for the biomedical/clinical engineering departments. With over 35 years of combined experience, we offer on-site factory authorized and trained services, state-of-the-art test equipment products, and training and CMMS integrations with service providers. Our mission is to support test equipment needs from sales to service and integration.
Role Description
This is a full-time on-site Customer Service Order Entry role located in Fort Worth, TX. The role will involve tasks such as providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience.
Qualifications
- Customer Support and Customer Satisfaction skills
- Phone Etiquette
- Customer Service and Customer Experience
- Experience in order entry or relevant role
- Strong communication and interpersonal skills
- Ability to work well in a fast-paced environment
- Knowledge of biomedical engineering is a plus
- Microsoft Office Product Experience
- High school diploma or equivalent