IT Project Specialist Stf Release Coordinator (TC)

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Job Summary :

Responsible for supporting Release and Automation teams, with strong planning and coordination of all phases and activities involved in configuration nonprod / prod environments and release of applications and updates into the production environment.

Essential Duties and Responsibilities :

• Facilitate release-planning meetings with key stakeholders to identify proper sequencing of releases. Ensures that issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.
• Define and documents the release recommendation for each release and / or change to production. Includes release scope, schedule, deliverables, and roll back plan.
• Review the release recommendation with key stakeholders and release / automation engineers.
• Oversee release decisions and processes in terms of the big picture / cross-team impacts.
• Maintain release management schedule for specific (or assigned personnel) and applications.
• Document and communicate all changes for releases in an email which are sent to all IT.
• Attend Production Change Control (PCC) meetings and deployment planning meetings to collect data and information pertaining to the releases and work for the release and automation teams.
• Coordinate and communicates across multiple scrum teams to plan and execute deployments across multiple environments.
• Pursue IT and Project compliance with release acceptance criteria.
• Coordinate and schedules key change to production activities. This includes the tracking of all elements with team leads as the project moves through testing phases into production.
• Accommodate a flexible schedule as most releases occur outside of regular business hours.
• Support release execution by monitoring of each phase of the release. Validates the release as it progresses thru various release gates and test phases and alerts appropriate stakeholders of any errors or issues that need to be addressed.
• Provide release coordination and communication during and after deployment.
• Verify capture of customer acceptance / signoff on deliverables to make sure tickets are closed after releases.
• Identify opportunities to make strategic improvements to the release management process.
• Maintain documentation of several processes for both release and automation teams.
• Create release management standards and procedures. Educates teams on the release methodology and strategy.
• Collect feedback from the users of release management standards and identifies the need to modify or retire a standard based on the feedback.
• Integrate the release process with other IT processes including ITSM, Security and Agile processes
• Work closely with Change and Configuration Management team of the ITSM Unit to stay current on all change, configuration and internal controls standards and processes.
• Strictly manage timing and coordination of UAT releases with competing projects and client stakeholders sharing pre-production UAT releases.
• Manage overall non-production UAT environment releases.

Competencies :

Education and / or Experience : (includes certificate & licenses)

Pay Range (Annual) :

116,373 - $142,234 w / up to 8% bonus eligibility

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here : Join Our Team | Jobs & Career Opportunities | Leidos QTC Health Services (qtcm.com)

The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) : geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary : $116,373 - $142,234