What are the responsibilities and job description for the Intern (Quality Assurance) Healthcare position at QTC Management, Inc.?
This position is on-site out of our Philadelphia Corporate Office.
Hourly Range : $19.00 - $21.00
Are you a college student obtaining a Bachelors or Masters Degree in healthcare, project management, or operations management? Are you a problem solver who's strengths are analytics and critical thinking? If so, you may be interested in this internship.
We are seeking an Intern to join our VA Operations team.
We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent :
Competitive compensation and quarterly bonuses
Healthy work / life balance
Generous paid time off (minimum of 14 days / year), as well as 11 paid holidays
Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts
An inclusive and ethical work place
In this rewarding role you will :
Maintain accurate documentation and records of all assigned projects
Observe operations and identify areas of learning opportunities
Review workflow activities
Work with managers and leaders on projects, observe and learn project management skills
Assist Operations supervisor in review of daily performance metrics
Work with Operations manager to perform a variety of tasks that support Organizational needs
Perform other duties and responsibilities as assigned
Ideally you will have / be :
A High School diploma or equivalent / combined education
Actively studying towards a Bachelor’s or Master’s Degree in a relevant field i.e. healthcare, project management, operations management
Basic knowledge of medical terminology a plus
Experience with PowerPoint, Excel, Tableau a plus
Excellent verbal and written communication skills
Strong attention to details and excellent organizational skills
Excellent customer service, organization and computer skills
An ability to utilize proper telephone etiquette and scheduling skills
An ability to multi-task in a fast paced and deadline driven environment
An ability to maintain professionalism and a positive service attitude at all times
Working knowledge of MS Office
Working knowledge of web-based and electronic communications
Exceptional interpersonal skills
A desire to learn
Solid analytical, problem-solving and presentation skills; as well as ability to process analytics
An ability to foster excellent relationships and credibility at all levels of the organization
Demonstrated self-motivation, drive and initiative
Education / Pay Range :
Level I = Freshman / Sophomore : $19.00 - $21.00 hourly
Level II = Junior / Senior : $24.23 - $26.78 hourly
Level III= Masters / JD / PhD : $29.31- $32.39 hourly
The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) : geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here :
Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.
- This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
ExperienceRequired1 - 2 years : Basic knowledge of medical terminology a plus
EducationRequiredHigh School Diploma or better
PreferredGED or better
SkillsRequiredPhone Etiquette
Executing Multiple Tasks
Critical Thinking
Organization
Medical Terminology
Customer Service
Communication
Computer Literacy
Problem Solving
Written Communication
Verbal Communication
BehaviorsRequiredTeam Player : Works well as a member of a group
Enthusiastic : Shows intense and eager enjoyment and interest
Loyal : Shows firm and constant support to a cause
Dedicated : Devoted to a task or purpose with loyalty or integrity
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
MotivationsRequiredFlexibility : Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter : Inspired to perform without outside help
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $19 - $21
