What are the responsibilities and job description for the Implementation Project Manager II position at QTS Data Centers?
Learn what makes QTS a unique place to grow your career!
The Project Manager II -Implementation is part of a dynamic team tasked with provisioning custom data center, colocation, critical facilities management, and managed services for our customer base within the QTS product portfolio. For this customer-facing role, the candidate will be required to implement complex solutions while creating and improving business processes and procedures. The candidate should be a highly organized self-starter and be able to operate effectively within a fast-paced, collaborative team environment.
RESPONSIBILITIES, other duties may be assigned.
- Understanding the client's business objectives and delivering a plan to successfully implement a client while meeting all business objectives.
- Coordinates with Sales, Facilities, Networking, Engineering and Purchasing to ensure that deliverables are met on time
- Manages multiple projects with large/complex scope in a deadline-driven environment and completes projects on time.
- Responsible for project planning, review/status meetings with customers.
- Manage customer relationship from post-sales through completion of implementation.
- Develops project Plan timelines identifying applicable phases, tasks, resources and dates to drive all project schedules.
- Develops and actively manages project schedules and status, achieving timely delivery of high-quality projects schedules on time.
- Collaborates with team managers to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables.
- Continuously review processes and improve as necessary to drive efficiencies throughout the provisioning lifecycle.
- Oversight and direction of site readiness/coordination with facilities.
- Gathering and reporting information in all levels.
BASIC QUALIFICATIONS
- Bachelor's degree in Business, Project Management or other related field or equivalent professional experience
- Five or more years of IT, Project Management, service delivery or customer relationship management experience
- Proficient with Microsoft Office suite
- Knowledge of Project Management principles
- Proficient understanding of data center/critical environment concepts, such as space, power, cooling and connectivity
- Proficient understanding of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.
PREFERRED QUALIFICATIONS
- Four or more years of project management experience possessing strong technical and management skills.
- PMP or Agile certification
- ITIL Certification
- Experience with Salesforce CRM
- Experience with Project Management applications such as MS Project or Clarity
- Prior experience working in a Data Center environment
- Experience in project managing customer migrations
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent interpersonal skills with the ability to interface with Senior Management
- Strong facilitation skills
- Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects
- Strong communication, organization, and management skills
- Strong time management and interpersonal skills
- Ability to prioritize in a fast-paced environment.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to
talentacquisition@qtsdatacenters.com
and let us know the nature of your request and your contact information.
