What are the responsibilities and job description for the Manager, DevOps position at QTS Data Centers?
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The Manager, DevOps is responsible for managing the DevOps team. This team is responsible for the configuration, deployment, monitoring/troubleshooting and maintenance of the Services Delivery Platform and QTS OS web applications.
RESPONSIBILITIES, other duties may be assigned.
- People management for the team up to 8 DevOps engineers (including offshore contractors).
- Technical leadership for the DevOps team, focusing on the automation, building scalable and extendable pipelines and monitoring for the development teams.
- Set and manage technical roadmap for the DevOps initiatives across the software platforms. Drive target state with latest toolchains, frameworks and best in-class solutions.
- Work with development teams to apply best DevOps practices for the existing components.
- Manage AWS assets, AWS cost management and building IaaC solution.
- Manage inventory of the cloud / on-prem resources DevOps team is responsible for to provide resilient / available and secure developer environments and tools.
- Create infrastructure/pipelines for new services (SpringBoot, Python, Angular).
- Deploy services on DEV / QA / STAGE / PROD environments.
- Manage the installation and configuration of software solutions.
- Troubleshoot failure cases on Dev / QA / UAT and Prod environments.
- Proactively monitor health and metrics using NewRelic / CloudWatch tools.
- Refactor pipelines, scripts to make them stable, secure, performant and reusable.
- Participate in discussions about solutions to support developer applications and needs.
- Mentor junior DevOps engineers and help to resolve technical issues they are facing.
- Participate in release management process across development teams.
- Deploy code and troubleshoot any issue that arises.
Technical Expertise
- Linux Shell / Windows Powershell.
- Docker / Docker Swarm / AWS Elastic Container Service.
- Ansible / Terraform / GitHub Actions.
- Configuration and support AWS, Jenkins, GitHub.
- DB: Postgres, Cassandra.
- Scripts: Bash, Python / NodeJS or Golang.
- Experience with NewRelic, nginx, Tomcat, Haproxy, Consul, Nexus, LDAP, Kafka.
BASIC QUALIFICATIONS
- Bachelor's Degree in Computer Science, engineering, or related field.
- Five or more years of DevOps experience with a focus on Microservices deployment and maintenance.
- At least 1 year of technical leadership for the DevOps team.
- Excellent technical, diagnostic, and troubleshooting skills.
- Knowledge of portal software, design, and development.
- Experience of technical leadership of offshore DevOps personnel.
PREFERRED QUALIFICATIONS
- 5 years of experience working inside DevOps organization.
- Prior experience determining project requirements and developing work schedules for the team.
- Good technical documentation skills.
- Experience with Kubernetes, GPU/CUDA, WebRTC, Forgerock AM.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent interpersonal skills (communication, conflict resolution, negotiation, etc.) when dealing with internal and/or external audiences at all levels of management.
- Use organizational skills to determine prioritization and appropriate multitasking.
- Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses.
- Ability to work independently, with supervision, on a project of varying complexity.
- People management skills: performance management, hiring, onboarding.
TOTAL REWARDS
- This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
- This position is bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to
talentacquisition@qtsdatacenters.com
and let us know the nature of your request and your contact information.
