What are the responsibilities and job description for the Asset Management Operations Specialist position at QUAD, a SolomonEdwards Company?
**About the Role:**
We are seeking an Asset Management Operations Specialist to join our team at QUAD, a SolomonEdwards Company. The successful candidate will have experience in equipment leasing environments and strong customer service skills.
The ideal candidate will be responsible for supporting life cycle management for various programs, adhering to program SLA agreements, and providing responses related to quotes inquiries. They will also oversee the team inbox, ensuring timely requests distribution, and perform unapplied cash reconciliation.
Key Responsibilities:
- Supporting life cycle management for various programs
- Adhering to program SLA agreements
- Providing responses related to quotes inquiries
- Overseeing team inbox and ensuring timely requests distribution
- Performing unapplied cash reconciliation
- Processing check applications and submitting requests for refund
- Reconciling accounts
- Assisting with departmental correspondence
- Answering phone queue overflow calls
- Performing ad hoc administrative tasks
Requirements:
- 1-3 years equipment leasing environment experience
- Advanced Microsoft Office proficiency, with emphasis on Excel
- Strong customer service orientation
- Excellent communication skills
- Strong attention to detail
- Ability to work effectively in a fast-paced environment
About Us:
QUAD, a SolomonEdwards Company, is a global financial services firm. We are committed to providing exceptional client service and building long-term relationships with our clients.
