What are the responsibilities and job description for the Field Service Technician position at Quadient?
Connect with Quadient
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels .
Deliver innovative mailing, shipping, and parcel solutions that include postage meters, folder / inserters, printers, software applications, and parcel lockers. At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims to accounts receivables, invoices and inbound packages. Our mission in Service is to, "Help our customers secure and maintain the connections that matter to them." Learn more about What We Do by visiting https : / / vimeo.com / 498472317
Your role in our future
- Install, upgrade, and service equipment onsite, including hardware and software configuration.
- Diagnose, troubleshoot, and resolve technical issues to ensure equipment functionality.
- Train and guide customers on proper operation, maintenance, and usage of products.
- Collaborate with customers to understand needs, provide solutions, and recommend additional products or services.
- Perform routine maintenance and manage the stock of replacement parts and tools.
- Document technical issues for escalation and keep clients informed on progress during service calls.
Your profile
Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Harness your passion for technology. Apply now.
LI-NB1
This position has an hourly pay range of :
17.69-$26.54
Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.
Rewards & Benefits
Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning : Access global opportunities for growth through our 24 / 7 online learning platform.
Inclusive Community : Join diverse communities and engage in our Philanthropy program.
Comprehensive Rewards : Enjoy competitive Total Rewards covering wellness, work / life balance, and more, including a generous referral scheme.
Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.
Be yourself at Quadient
Our values define how we work as a team : Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com
Quadient is an Equal Employment Opportunity Employer
People. Connected.
Salary : $18 - $27
