Scheduler

The Scheduler is responsible for scheduling of all surgeries with a high level of proficiency. This position will report directly to the Practice Manager and will receive supervision from the lead Scheduler.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Communicating with patients regarding questions for scheduling surgery and appointments, pre- and post-surgery
• Providing pertinent information to patients regarding surgery
• Documenting critical information into the EMR system
• Responding to physicians and patients in a professional and courteous manner
• Coordinating with referring physicians, physicians, and clinical staff
• Understanding and communicating insurance process and possibly educating patients with respect to finance options
• Providing back up to the front office staff as necessary, including patient check in and incoming phone calls

• High school graduate or GED and current certification, if applicable.
• One year medical experience in a physician’s office or equivalent combination of training and experience preferred; will train a highly-motivated new graduate.
• Knowledge and understanding of HIPAA requirements.